Senior Regional Channel Manager

Summary

Join Vonage's sales team as a Senior Regional Channel Manager and leverage partner relationships to sell Vonage products and services. This Northern California-based role involves liaising between partners and internal teams, managing sales campaigns, delivering presentations, and driving sales growth. You will develop new channels, assist with closing opportunities, and recruit new agent partners. Responsibilities include tracking sales activity, reporting on performance, and potentially mentoring junior team members. A Bachelor's degree and 3-4 years of channel sales experience are required. Vonage offers competitive pay, benefits, unlimited discretionary time off, and tuition reimbursement.

Requirements

• Bachelor’s Degree in Sales, Marketing, Business or related discipline
• Prior experience (3-4 years) in a Channel Sales or related role

Responsibilities

• Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need
• Drive and manage successful sales / channel marketing campaigns and events
• Set up and deliver product and/or service presentations and other actions to increase sales effectiveness
• Cross-sell and up-sell based on understanding of customer and business need
• Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall
• Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up
• Drive activity to enlist new agent partners for Vonage (i.e. value-added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing
• Own the indirect sales process from beginning of relationship through install
• Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns. Recruit new partners in your market through various sales activities, events, webinars, etc
• Handle move, add, change and disconnect service requests; address issues escalated from fellow team members
• Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance
• Develop progress and communications project status reports for management
• Track daily activity and monthly results, meeting assigned minimum sales quotas
• May provide informal support to less experienced team members

Benefits

• Competitive pay
• Benefits
• Unlimited discretionary time off
• Tuition reimbursement