Senior Renewals Manager

Summary

Join Wiz, a rapidly growing cloud security company, as a Senior Renewal Manager and play a key role in customer retention and expansion. You will handle the quote-to-close process for renewals, achieve revenue goals, partner with Sales and Customer Success teams, manage multiple customer renewals concurrently, identify at-risk clients, and collaborate with partners. This position requires 5-8 years of cybersecurity and renewals experience, a proven track record of success, and familiarity with SaaS offerings and pricing models. The ideal candidate will be highly collaborative, process-oriented, and possess strong business acumen. Location is limited to the Western United States. Wiz offers a competitive benefits package including health and welfare benefits, financial benefits, paid time off, and equity.

Requirements

• 5-8 years of related cybersecurity and renewals experience
• Ability to work independently and as part of a team
• High collaborative with ability to succeed in an entrepreneurial environment
• Proven track record of success and over-achievement of renewal quota in previous positions
• Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
• Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
• Familiarity with systems: Salesforce, CPQ, IronClad, Planhat
• Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement

Responsibilities

• Handle the quote-to-close process for renewals 180 to 90 days in advance of renewal due date
• Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
• Partner with the Sales and Customer Success teams to assess customer health and drive the appropriate renewal solution
• Maintain and report an accurate forecast of renewals within assigned book
• Manage the renewal process for multiple large customers concurrently and prioritize your time effectively to limit risk and ensure on time renewals
• Escalate whenever appropriate to help resolve customer concerns
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
• Appropriately engage with the customer to champion the Wiz renewal and solution value
• Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
• Collaborate cross functionally with Legal and Deals Desk as applicable
• Recommend and contribute to process improvements

Benefits

• Medical, dental and vision insurance
• Home Office Setup reimbursement
• Flexible Spending Accounts
• Monthly Connectivity reimbursement
• Employee Assistance Program (EAP)
• Short- and Long-term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan (with employer match)
• Flexible paid time off + 11 paid holidays
• Paid leave programs, including parental, pregnancy health, medical and bereavement leave