Senior Renewals Specialist

Summary

Join Recorded Future as a Senior Renewal/Account Representative and contribute to the growth of our global intelligence company. You will manage customer accounts for renewal and retention, exceeding assigned quotas, and negotiating to grow revenue. This role requires strong customer management skills and sales experience in a competitive environment. You will collaborate with internal teams, identify growth opportunities, and ensure timely and accurate renewals. Success in this position demands a proven track record of achievement and a desire for professional growth. Recorded Future offers a dynamic and inclusive work environment.

Requirements

• Have sales experience in any form of corporate selling, including: Inside Sales, Outside Sales, Account Management, Customer Success, etc
• Have experience in a competitive sales-driven environment
• Have a track record of success and high achievement
• Demonstrate a desire to learn and grow within position
• Possess strong customer management skills and the ability to demonstrate a strategic mindset to enable persuasive conversation with customers

Responsibilities

• Manage customer accounts for renewal and retention
• Meet or exceed assigned quota
• Negotiate, protect and grow renewal revenue stream within assigned territory
• Drive on-time and accurate renewals by following internal processes and procedures
• Generate and send quotes 90 days in advance that meet the customers requirements
• Maintain consistent and accurate deal progression updates in SalesForce.com for all renewal opportunities in your territory from Quote to Close
• Build relationships with internal teams and leverage those relationships to produce positive outcomes for the company and your customers
• Identify risk early and work with internal teams such as Sales and Security Intelligence team to address customer issues and ensure full renewal
• Periodically check in with customers throughout their subscription period to ensure the health and adoption of the account
• Identify opportunities for growth (via up-sells and cross-sells) within the existing customers

Preferred Qualifications

• Have SaaS or High Tech sales experience
• Have Security Experience
• Have experience with Channel Sales and Direct Sales