Remote Senior Revenue Operations Analyst

Summary

Join our Revenue Operations team as a data driven and detail oriented analyst to shape the way we design our territories internally with a focus on our new business teams while advancing and automating our process.

Requirements

• Data driven individual with experience providing territory recommendations based on analysis
• Experience in the areas of territory and data management preferably within the SaaS industry
• Must have strong proficiency in excel
• Strong understanding of Salesforce required for data management, reporting, and large scale updates

Responsibilities

• Ownership of shaping and assigning territories quarterly and annually for sales teams through research, data analysis and enrichment
• Work to systematize, scale and document changes on a continuous basis
• Work cross functionally to ensure that territories are working cohesively alongside Customer Success and Top of Funnel Teams
• Attain a strong understanding of the current data enrichment process and rules of engagement (ROE), leverage this knowledge to analyze and troubleshoot data issues and cases surfaced by the GTM teams
• Provide guidance and support to GTM on edge cases scenarios and incorporating these scenarios into the ROE
• Monitor and own data hygiene to ensure accuracy among territory ownership, leveraging tools like Duns & Bradstreet and Traction & Zoominfo
• Understand gaps within our current process and territory plans to improve overall internal experience amongst different GTM Teams
• Collaborate cross functionally to ensure that we are routing our leads, accounts, and opportunities to the right teams based on our ROE

Preferred Qualifications

• Strongly prefer candidates with business analyst experience, within a sales supporting role, with high-level understanding of sales funnel, especially as it relates to data quality, lead distribution, and territory management
• Experience with parent and subsidiary ownership alignment
• Experience with SalesForce Territory Planning is an asset
• Experience working with Dunn & Bradstreet data management is an asset

Benefits

• Health and wellbeing: Maternity and parental leave top-up programs
• Wellness spending account
• Generous PTO policy
• Company-wide wellness days off scheduled throughout the year
• Wellness Coach membership
• Comprehensive health coverage
• Employee stock option program for all full-time employees
• Retirement matching program
• Training budget, 1Password University access, and learning sessions
• Free 1Password account (and friends and family discount!)
• Paid volunteer days
• Employee-led DEIB programs and ERGs and ECGs
• Fully remote environment
• Peer-to-peer recognition through Bonusly