Senior Sales Engineer

Summary

Join Figment, a leading provider of blockchain infrastructure solutions, as a Sales Engineer to support our growth in North and South America. In this fully remote role, you will act as the technical expert in sales engagements, lead integrations for institutional clients, and manage relationships to deliver world-class staking products. You will collaborate with account executives and clients to understand their needs, conduct product demonstrations, lead technical implementation, and gather client feedback. This position requires a strong understanding of crypto and staking, experience as a sales engineer or similar role, proficiency in at least one programming language, and excellent communication skills. Figment offers competitive benefits including 100% remote work, 4 weeks PTO, extended health benefits, parental leave, a home office stipend, and more. We are looking for a self-starter with a proactive mindset and a passion for blockchain technology.

Requirements

• A self-starter with a proactive mindset, eager to tackle complex technical challenges and take full ownership of solutions
• Strong understanding of and passion for crypto and staking
• Extensive experience as a sales engineer, solutions architect, or similar
• Proficient in at least one programming language and basic JS scripting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical audiences
• Proven track record of building and maintaining relationships with clients and stakeholders
• Proficiency in conducting live product demonstrations
• Ability to work effectively in a remote team environment
• Strong problem-solving skills and ability to navigate complex situations with ease

Responsibilities

• Collaborate closely with account executives to meet with client-side product managers and tech leads to understand their needs and position Figment’s staking solutions effectively
• Conduct live demonstrations of the Figment products to showcase functionality and capabilities
• Lead technical discovery, solution design, and implementation
• Gather client feedback and collaborate with Product to refine Figment’s offerings
• Serve as the client's trusted technical resource for all staking-related inquiries, offering expert guidance and support on both the product and protocol level
• Maintain timely communication and follow-up with clients to address any questions or concerns, ensuring exceptional customer satisfaction
• Develop and maintain technical documentation and POCs

Benefits

• 100% remote-first environment. Our flagship office is in Toronto, Canada. We also have additional co-working spaces in New York, Montreal, London, and Singapore. That means if you want to do your things in the office (if you’re near one), at home, or a bit of both, it’s up to you
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days
• Extended company-paid health benefits that kick in day one
• Best in class parental leave and flexible arrangements
• A home office stipend to create a space that you enjoy working in
• Monthly Wifi reimbursement
• A yearly Learning & Development budget
• 401K (US) or RRSP match (Canada)
• Stock Options in the company
• A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!