Senior Sales Manager

Summary

Join Customer.io as a Sr Sales Manager to lead a team of 6 Account Executives, shape sales strategy, and drive revenue growth.

Requirements

• 7-10 years of total work experience, with at least 3-5 years in a sales management or team lead role, preferably within the Marketing Technology SaaS industry
• Excellent communication and interpersonal skills
• Knowledge of MEDDICC sales qualification methodology is a plus
• Ability to provide and receive constructive feedback effectively
• Strong leadership and coaching skills with a focus on team development
• Skill in maintaining a high level of team engagement and motivation
• Proven experience in establishing strong working relationships with internal stakeholders and contributing to a collaborative sales environment

Responsibilities

• Recruit, train, and mentor a team of 6 AEs to ensure they meet and exceed their sales targets
• Conduct regular one-on-one meetings and performance reviews to provide constructive feedback and set clear, achievable objectives
• Create a positive and collaborative team environment that encourages professional growth and high morale
• Develop and implement effective sales strategies to drive high-volume and high-velocity deals, as well as complex upper mid-market opportunities
• Lead weekly pipeline review sessions to ensure accurate forecasting and CRM data integrity
• Utilize and enforce the MEDDICC sales qualification methodology to streamline the sales process
• Work closely with Sales Leadership, Sales Operations, Solutions Architects, and Marketing to continuously improve sales processes and materials
• Share best practices with other Sales Managers and collaborate on strategies to overcome common challenges
• Participate in cross-functional initiatives to enhance overall sales effectiveness
• Monitor team performance metrics and identify areas for improvement
• Provide ongoing training and development opportunities to enhance team skills and knowledge
• Plan and coordinate team travel and events to foster team cohesion and culture

Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io