ChargePoint is hiring a
Senior Sales Operations Channel Analyst

Summary

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Requirements

• Bachelor’s degree in Finance, Business, Economics, or a related field
• 5+ years of experience in rebate management, finance, or channel sales operations, preferably in a global context
• Experience in process improvement and project management is a plus
• Knowledge of compliance and audit standards related to rebate management
• Expertise working with Salesforce Sales Cloud (SFDC)
• Familiarity with Data Loader and/or other Data Import tools
• High proficiency in Microsoft Excel required
• Hands-on experience with developing dashboard and reports in Salesforce
• Perform and maintain data quality on ERP and CRM systems that provide better business and financial reporting accuracy
• Experience with managing projects in Jira and Confluence

Responsibilities

• Develop and maintain dashboards and reporting tools to monitor our Global rebate performance
• Analyze rebate data to identify trends, discrepancies, and opportunities for process improvements
• Support the end-to-end process for rebate management, including calculation, validation, and timely payment of rebates
• Collaborate closely with Channel Sales Operations and Finance teams to ensure accurate execution of rebate agreements and resolve any rebate-related issues
• Monitor and ensure compliance with all contractual rebate terms and conditions
• Support Finance with accruals, forecasting, and budgeting activities related to rebates
• Ensure accurate and timely communication of rebate payouts to the Finance team
• Develop and document standard operating procedures (SOPs) for rebate processes
• Provide training and support to internal teams on rebate processes and tools
• Provide data-driven recommendations to enhance the effectiveness and efficiency of rebate programs
• Support strategic decision-making by delivering insights into rebate performance and trends
• Contribute to the development of new rebate programs that align with the organization's strategic goals
• Ensure all rebate activities comply with internal policies, legal requirements, and audit standards
• Support internal and external audits related to rebate processes and payments
• Develop quality reports and dashboards in SFDC based on requirements and requests
• Perform additional data analyst duties and departmental coverage as assigned