Senior Sales Operations Specialist

Summary

Join the SOPHiA GENETICS Global Sales Operations Team as a Senior Sales Operations Specialist for a 9-12 month contract opportunity. This remote role, based in Malaysia, supports APAC sales teams. You will act as a key liaison between sales and internal stakeholders, create sales reports and ensure Salesforce data accuracy, manage supplier registrations, and oversee PO checks. The ideal candidate has 5+ years of sales operations experience, experience creating bids and RFPs, and Salesforce experience. This role offers the chance to contribute to a mission-driven organization with a comprehensive benefits package (details available upon discussion).

Requirements

• C. 5 years experience within sales operations or commercial enablement
• Working experience in the creation of bids, tenders and RFP documents for sales teams negotiating commercial opportunities
• Systems/CRM experience with Salesforce essential
• Full fluency in English

Responsibilities

• Act as a key point of contact between sales team and key internal stakeholders to shepherd deals through process and solve blocking points to close deal and have regular calls with each of the sales representative in the region, to understand where support can be provided
• Create reports for sales in order to provide them needed business insights and also to ensure Salesforce data is kept up to date, with oversight and review of opportunities with Sales to ensure that best practices are followed and the Salesforce opportunity matches the expectations of the deal as well as the contract
• Manage supplier registrations and other administrative documents required in the sales cycle
• PO check, ensuring the review of the PO in an accurate and timely manner and enable and monitor the SC team new joiners training to gatekeep the R&R
• CRM Pipeline and booking data accurate and up to date to enable accurate analysis/ dashboard /report

Preferred Qualifications

Direct working experience within NGS, Diagnostics, Bioinformatics or similar scientific environment highly advantageous

Benefits

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws