Senior Sales Systems Engineer

Summary

Join Stellar Cyber, a fast-growing global leader in cybersecurity, as a Sr. Sales Systems Engineer in Japan. You will be the primary technical resource for sales calls, educating customers on our platform's features and functionality. Responsibilities include creating compelling product demonstrations, providing pre-sales technical assistance, managing technology evaluations, troubleshooting issues, and installing network traffic sensors. This role requires 5+ years of experience in a customer-focused position with technical product knowledge and a strong understanding of cybersecurity technologies. Remote work within Japan with travel to Tokyo is possible.

Requirements

• 5+ years of proven experience in a heavy customer focus position involving technical knowledge of a companies' products and services
• 5+Technical/pre-sales support as a sales or systems engineer
• Strong understanding of the following technologies: TCPIP, Networking, Routing, Switching, LAN
• Extensive Cyber Security experience including Network Security, Firewall, IDS, Sandbox and Security detections
• Degree in a relevant field, like Computer Science, IT, Engineering

Responsibilities

• Create and deliver compelling demonstrations of Stellar Cyber products and solutions
• Understand and effectively present our security platform and solutions
• Providing pre-sales technical assistance and product education
• Actively driving and managing the technology evaluation stage of the sales process
• Taking ownership of customer issues reported and seeing problems through to resolution
• Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution
• Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers
• Very close working relationship with TAC support and Product Management
• Respond to RFI's & RFP's
• Provide weekly report to management on the status of high priority cases and pre-sales activity
• 30-50% Travelling throughout all sales territories
• Ultimately, you will be a person our customers trust
• They will rely on you to provide timely and accurate technical sales support

Preferred Qualifications

• Having Linux, Windows administrator, SIEM technology, and Virtualization is a big plus
• Public/Private cloud. AWS, Azure and Google Cloud application installations and manage

Benefits

We are open to considering applicants that would work remote within Japan with the ability to travel to Tokyo as required