Senior Salesforce Administrator

Summary

Join Carrum Health as a Senior Salesforce Administrator and play a critical role in enhancing our Salesforce CRM platform. You will own the end-to-end technical management of Salesforce, building custom objects, flows, and automations. Collaborate with various teams to optimize CRM usage and troubleshoot user issues. This role requires 5+ years of experience as a Salesforce Administrator, Salesforce Certified Administrator certification, and strong skills in a fast-paced environment. Carrum offers a collaborative environment, flexible schedules, remote work options, and various benefits including stock options, paid parental leave, and comprehensive health insurance.

Requirements

• Strong skills working in a high-growth, fast-paced environment
• 5+ years as a Salesforce Administrator, preferably in a healthcare or technology company
• Salesforce Certified Administrator required
• Extensive experience building flow and other automation inside of Salesforce
• Track record of managing cross-departmental needs and delivering high-value solutions
• Ability to work independently, with little supervision
• Ability to thrive as the only dedicated full-time resource devoted to Salesforce
• Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment

Responsibilities

• Own the technical side of the Salesforce CRM platform
• Help build custom objects, fields, flows, validation rules, page layouts, integrations, price books, opportunity products, and more
• Document CRM process, enhancement schedule, ticketing, etc
• Regularly collaborate with Sales, Marketing, and Client Success to enhance usage and optimization of the CRM
• Troubleshoot and resolve user issues
• Train new hires on the usage of Salesforce

Preferred Qualifications

Additional certifications, such as Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, Developer, or CPQ Specialist desired but not required

Benefits

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan