Senior Solutions Architect

Summary

Join Talon.One as a Senior Solutions Architect and lead enterprise-level API integrations, driving complex projects, and advising top-tier customers. This remote role, based near New York, Denver, or Boston, requires leading large-scale API integrations, overseeing project planning, and serving as a trusted advisor. You will analyze integration performance, mentor team members, and ensure alignment with customer goals. The position demands 5+ years of experience in a technical or customer-facing role with enterprise customers, expertise in API-based SaaS products, and strong communication skills. Talon.One offers a competitive salary, benefits including medical, dental, life insurance, flexible PTO, and a learning budget.

Requirements

• 5+ years in a technical or customer-facing role (e.g., Solutions Architect, Technical Account Manager) with enterprise customers
• Experience with API-based SaaS products, system architecture, and modern cloud platforms (AWS, Azure)
• Proven ability to lead large-scale projects, manage resources, and mitigate risks while delivering on timelines
• Strong communication skills for explaining technical concepts to diverse stakeholders
• A data-driven approach to troubleshooting and resolving complex technical challenges
• Effective cross-functional team collaboration and a mentorship-oriented mindset

Responsibilities

• Lead the design and implementation of large-scale API integrations, ensuring alignment with customer goals and our platform capabilities while mitigating risks
• Oversee project planning, resource allocation, and timelines for enterprise-level integrations. Collaborate with customers and internal teams to define scope, milestones, and deliverables
• Serve as a trusted advisor to enterprise customers, offering tailored solutions and long-term architectural strategies
• Analyze, troubleshoot, and improve the performance of deployed integrations, ensuring sustained success post-implementation
• Mentor Technical Account Management team members on technical and project management best practices to elevate team capabilities

Benefits

• Competitive salary & 401(k) plan w/match
• Medical, Dental & Life Insurance
• Flexible PTO
• Learning budget
• Home office set-up allowance
• Co-working space within your neighborhood