Senior Solutions Engineer

Summary

Join Docker, a remote-first company experiencing exponential growth, as a Senior Solutions Engineer. You will be a key technical advisor to the sales team, working closely with product management and engineering. This role involves driving the technical evaluation stage of sales, serving as a product advocate, and helping customers transform their development pipelines. You will engage with customers, create technical proposals, manage proofs of concept, and communicate customer feedback. The ideal candidate possesses extensive experience in technical sales of distributed systems and infrastructure software, operational experience with Docker, and exceptional communication skills. Docker offers a supportive and collaborative remote work environment with various benefits.

Requirements

• 8+ years of experience with technical sales of distributed systems and infrastructure software like databases, message queues, SaaS, or Big Data products
• Operational experience with a Docker-based container platform
• Familiarity with Developer tools, including CI and CD pipelines
• Familiarity with cloud technologies - Any of the three major cloud vendors & cloud-native apps is excellent to have
• Significant experience with Linux
• Exceptional communication capabilities include a presentation style that addresses a highly skilled and experienced audience, including enterprise architects and C-level executives
• Passion for learning new technologies and a desire to tackle complex technical problems
• Strong perspective rooted in past experience and willingness to listen carefully, explore new ideas, and coach
• Must be willing to travel to clients to foster effective sales relationships

Responsibilities

• Engage with customers to document their requirements and communicate the technical value of Docker
• Work with the sales team to create technical proposals and presentations for customer meetings
• Initiate and manage multiple proofs of concepts, working directly with the prospect to deliver upon their success criteria
• Distill and communicate customer needs and product feedback to Sales, Engineering, and Product teams
• Work with your sales counterpart to devise and execute a winning strategy to deliver a ‘technical win’ for the account/opportunity
• Learn about and educate people on the incredible capabilities and value that Docker delivers to our enterprise customers
• Move past the high-level concepts and learn how Docker fits into their environment and how to get started
• Transform their development pipelines, automate their infrastructure, and remove friction, enabling them to bring new ideas to market quickly
• Serve as an industry expert on technology, people, and processes around software development & operating containers at an Enterprise scale
• Articulate Docker’s technical and product positioning to various business and technical stakeholders and forge strong relationships with them throughout the sales cycle and beyond

Preferred Qualifications

• Development experience (scripting, application development, etc.) is a plus
• Previous experience building solutions with Docker, Kubernetes, etc is preferred
• CS degree a plus

Benefits

• Freedom & flexibility; fit your work around your life
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Quarterly, company-wide hackathons
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Docker Swag
• Medical benefits, retirement and holidays vary by country