Remote Senior Solutions Engineer

Summary

The job is for a Solutions Engineer at Grafana Labs, responsible for partnering with the Sales team, owning technical engagements with customers, delivering product presentations, communicating feedback, driving product conversations, and contributing to documentation. The role requires 5+ years of technical pre-sales experience, strong communication skills, a technical mindset, and a desire to grow technically. The job is located in the PNW or Rockies region in the US with an OTE compensation range of $218,000 - $240,000.

Requirements

• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Strong judgment, collaboration, and leadership skills
• First-class written and oral communication skills
• A technical mindset and a desire to grow technically

Responsibilities

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Deliver product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Drive product conversations based on need and problems with customers
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Preferred Qualifications

Be open to various and complex assignments

Benefits

• Equity
• Bonus (if applicable)
• Other benefits listed on Grafana Labs' careers page