Senior Strategy & Operations Analyst

Summary

Join Wati, a rapidly growing CPaaS company, as a Sr. Strategy & Operations Analyst. You will play a critical role in the Founders' Office, supporting strategic planning and execution, operational excellence, project management, and data analysis. This role requires strong analytical and problem-solving skills, proficiency in data analysis tools, and experience in a related field. The ideal candidate is highly motivated, results-oriented, and thrives in a fast-paced environment. Wati offers the opportunity to work remotely and contribute to a dynamic, innovative team.

Requirements

• 3-5 years of experience in strategy, operations, management consulting, or a related field
• Strong analytical and problem-solving skills with the ability to break down complex problems into actionable steps and effectively communicate with stakeholders
• Excellent data analysis and interpretation skills with proficiency in Excel and data visualization tools
• Highly motivated and results-oriented with a strong work ethic and the ability to thrive in a fast-paced environment
• A strong sense of ownership and the ability to independently drive projects to completion
• A passion for learning and a desire to continuously improve

Responsibilities

• Support the development and execution of strategic plans and initiatives
• Conduct market research, competitive analysis, and industry trend analysis
• Develop and track key performance indicators (KPIs) and analyze data to identify areas for improvement
• Analyze existing business processes and identify opportunities for improvement
• Develop and implement new processes and workflows to enhance efficiency and productivity
• Collaborate with cross-functional teams to drive operational excellence across the organization
• Manage and execute high-impact projects from inception to completion
• Define project scope, timelines, and any other key parameters needed to set up the project to succeed
• Track project progress and ensure timely delivery of results
• Collect, analyze, and interpret data from various sources (e.g., databases, internal dashboards, surveys, market research reports)
• Develop data-driven insights and recommendations to inform business decisions
• Effectively communicate complex information to stakeholders at all levels
• Build strong relationships with cross-functional teams across the organization
• Influence stakeholders and drive consensus on key decisions

Preferred Qualifications

• Experience in the SaaS industry
• Experience working in a high-growth startup environment
• SQL proficiency is a plus
• Experience with data analysis and visualization tools such as Google LookerStudio

Benefits

Remote work