Senior Technical Writer

Summary

Join AlphaSense's Research Strategy Team as a Technical Writer to create and maintain product documentation for our FinData APIs. You will collaborate with engineers, product managers, and other stakeholders to understand product features and processes, then translate that knowledge into clear, concise user guides, reference manuals, and other technical documentation. The ideal candidate possesses excellent written and verbal communication skills, strong organizational abilities, and a proven track record of success in technical writing within a complex technical environment. Experience in capital markets or finance is a plus. This primarily remote role offers growth opportunities within a high-growth company, flexible scheduling, and a commitment to ongoing professional development.

Requirements

• Excellent verbal and written communication skills
• Excellent writing and grammatical skills
• Excellent organizational skills and attention to detail
• Ability to present complex data in clear, concise text
• Ability to meet deadlines and to work independently
• Ability to edit and proofread work of colleagues
• Proficient with Microsoft Office Suite or related software
• Bachelor's degree in Technical Writing, Computer Science, English, Business or related is required
• 5–10 years in technical writing, with experience in complex technical documentation

Responsibilities

• Write and edit product literature documents including internal and external user guides for our FinData APIs
• Meet with engineers, programmers, and product managers to learn about specific products or processes
• Write and edit technical documents including reference manuals and product manuals as well as procedural documentation such as user guides and manuals
• Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding
• Plan writing processes and tasks and set timelines and deadlines
• Create diagrams, charts, and other visual aids to assist readers in understanding a product or process
• Gather feedback from internal stakeholders and customers to improve technical documents

Preferred Qualifications

Experience in capital markets or finance

Benefits

• Growth opportunities in a well-funded, high-growth company that’s aiming to be the new fundamental dataset of record
• Autonomy to create your own schedule and do your best work
• We recognize the advantages of working flexibly. This team primarily works remotely and also has an office located in downtown Vancouver, BC for optional in-office days
• We’re committed to ongoing personal and professional growth and we back it up with a learning stipend, lunch and learns, and guest speakers
• We support your development by providing ongoing feedback, career development, and weekly 1-on-1s
• We’ll set you up to work remotely and effectively with all the equipment you need
• We keep you in the loop through quarterly updates and our company-wide annual retreat to celebrate big wins and milestones