Seo Client Onboarding Specialist

Summary

Join BluShark Digital, a leading digital marketing agency, as a SEO Client Onboarding Specialist. You will collaborate with clients to bring their digital marketing strategies to life, onboarding new clients, relaying action items to the implementation team, and setting expectations. Responsibilities include conducting initial consultations, guiding clients through the onboarding process, providing SEO optimization guidance, managing project timelines, and addressing client concerns. The ideal candidate possesses 2-4 years of experience in client success or account management within an SEO/digital marketing setting, along with experience in various digital marketing strategies and analytics platforms. BluShark offers a competitive salary with commission, comprehensive benefits, and a flexible work environment.

Requirements

• 2-4 years of experience in client success, client onboarding, or account management in an SEO/digital marketing setting
• Experience in digital marketing strategies including: paid advertising, SEO, content marketing, and data analytics
• Experience using analytics platforms such as Google Analytics, HubSpot, Ahrefs or similar tools
• Proven ability to manage multiple client accounts and campaigns simultaneously

Responsibilities

• Conduct initial consultations with clients to understand their business goals, expectations, and key performance indicators
• Guide clients throughout the onboarding and technical optimization process
• Provide guidance on best practices and strategies for optimizing SEO performance
• Keep projects and timelines on track
• Alert management and client when requests are out of scope and coordinate the addition of services
• Attend to and resolve client concerns proactively

Benefits

• Competitive base salary with uncapped commission potential
• Comprehensive benefits package, including health, dental, and vision insurance, 401(k), and paid holidays and vacation days
• 90-day probationary period with opportunities for career growth and advancement
• A dynamic and innovative work environment, blending in-office and remote work flexibility
• A supportive company culture focused on personal and professional development