Social Media and Influencer Outreach Specialist

WaterAid
Summary
Join FXSwede as their Social Media & Influencer Relations Specialist! This fully remote position offers flexibility and the chance to collaborate with a global team. You will oversee multiple social media channels, primarily focusing on TikTok, creating engaging content, and managing influencer collaborations. The role demands strong organizational skills, a deep understanding of social media trends, and excellent communication abilities. You will be responsible for content creation, community management, and building relationships with influencers. This is a fantastic opportunity to contribute directly to a fast-growing company, experiment with new ideas, and take ownership of your work. FXSwede values creativity, meaningful growth, and a collaborative team environment.
Requirements
- Proven experience managing multiple social channels, ideally specializing in Tiktok shop accounts
- Strong understanding of content production workflows and collaboration with crossfunctional teams
- Experience with community management and a passion for engaging with audiences online
- Excellent interpersonal skills and experience building relationships with talent/influencers
- Highly organized, proactive, and comfortable managing multiple moving parts
- A deep knowledge of social media culture and the ability to spot trends before they go mainstream
- Solid ownership and high accountability
Responsibilities
- Oversee all branded and non-branded social media channels, currently including 4 TikTok accounts, 1 Instagram, and 1 Facebook page (with more to come)
- Ensure consistent, timely, and on-brand posting across all platforms with special attention to the tiktok accounts - posting up to 10 videos a day (this can change)
- Work closely with the content creator and the video editor to manage a content calendar and ensure there is always a strong pipeline of content ready to go for daily posting
- Stay up to date with platform trends and audience behavior to optimize posting strategies and recommend new content formats
- Pitch ideas for new content to try for each account and own performance for secondary accounts
- Maintain organized systems to track content progress—from posting to analytics
- Ensure all assets are optimized for each platform’s specifications and best practices
- Be the voice of the brand online: actively monitor, respond to, and engage with comments, DMs, and mentions across all social channels
- Foster a sense of community and connection with our audience, handling queries with warmth, speed, and professionalism
- Act as a key point of contact for US-based influencers and collaborate with the outreach team
- Build and maintain strong relationships with our influencer partners, ensuring they feel supported, aligned, and excited to work with the brand
- Check in regularly to ensure influencers have all necessary materials, direction, and guidance
- Coordinate logistics and communication for influencer collaborations in the US with the outreach team
Benefits
- Work from anywhere! You have all the flexibility and freedom in your work, we measure results
- Multinational diverse environment and awesome coworkers
- A fast-growing company, but still small enough that you will be considered a very valued member of the team. When you learn and grow – so does FXSwede!
- Amazing learning opportunity as you will be able to work on various types of consumer products
- Great opportunity to learn new skills while working closely alongside other departments as well as in the job role
- We strongly encourage new ideas and initiatives on how we can improve and do stuff better
- Join a very friendly, open-minded and fun team where we all work together and grow in something we all love and can be proud of