Solutions Engineer

Summary

Join Fetch Rewards as a Solution Engineer and collaborate with data partners to optimize data export and delivery processes. You will assess requirements, recommend pipeline improvements, and work with cross-functional teams to enhance data product quality. This role demands expertise in data pipelines, SQL, and data modeling tools like Snowflake and DBT. You will design innovative solutions for managing large datasets and communicate findings to various stakeholders. This full-time position offers a hybrid work environment and can be based in a US office or remotely. Fetch provides comprehensive benefits, including equity, 401k matching, health insurance, paid time off, parental leave, and education reimbursement.

Requirements

• 3+ years of professional experience in a technical role requiring advance knowledge of data pipelines, data integration, and data quality initiatives
• Experience in requirements analysis and functional specification authorship
• Experience in understanding business and data problems areas and devising actionable solutions
• Project management experience using Jira or similar task management platforms
• Understanding the difference between SQL that works and SQL that performs
• Experience with data modeling and orchestration tools
• Experience with relational (SQL) and non-relational (NoSQL) databases
• Experience with object data stores (e.g., Snowflake, DynamoDB)
• Understanding of ETL vs. ELT processes, data warehouses, and business intelligence tools
• Experience clearly communicating about data with internal and external stakeholders from both technical and nontechnical backgrounds
• Ability to thrive in a highly autonomous, matrixed organization and manage multiple, concurrent work streams

Responsibilities

• Meet with Fetch B2B partners to share product knowledge and development roadmaps
• Identify partners’ needs and transform them into practical business requirements
• Offer guidance to partners in understanding and deriving value from shared data through requirements gathering, technical guidance, and individual consultation
• Track and report status on partners’ feature requests, data issues, and incident reports
• Collaborate with cross-functional teams to improve data product quality and performance
• Provide actionable feedback on current data product performance and proposed changes
• Manage planning and prioritization for operational support and product development
• Maintain expertise in Fetch data pipelines and modern data management techniques to contribute to complex data pipeline projects with broad visibility
• Model and analyze data utilizing SQL best practices for OLAP / OLTP query and database performance
• Leverage Data Build Tool (DBT), Snowflake, Airflow, AWS infrastructure, CI/CD, testing, and engineering best practices to accomplish your work
• Design and coordinate innovative approaches to managing datasets involving millions of daily active users and terabytes of data
• Translate business requirements for data exports and near-real-time actionable insights into data models and artifacts
• Communicate findings clearly verbally and in writing to a broad range of stakeholders
• Lead the charge on data documentation and data discovery initiatives

Preferred Qualifications

• Proclivity for building and experimenting with different tools and tech, and sharing your learnings with the broader organization
• Experience deploying and managing cloud resources on AWS, Azure, or GCP
• Experience implementing data quality, data governance, or disaster recovery initiatives
• Proficiency in at least one imperative programming language (i.e., Python)

Benefits

• Equity for everyone
• 401k Match: Dollar-for-dollar match up to 4%
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets
• Continuing Education: Fetch provides ten thousand per year in education reimbursement
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home