Solutions Engineer

Summary

Join HashiCorp as a Solutions Engineer and become a key player in helping enterprises globally adopt cloud infrastructure and automation. You will be a technical advisor for customers, guiding them through their journey with HashiCorp products. Responsibilities include leading the customer's technical journey, building value-driven solutions, and serving as a trusted advisor. This role requires 2-3 years of experience in a technical pre-sales or solutions engineering role, deep technical understanding of cloud infrastructure, and proven experience with HashiCorp products or comparable tools. Fluency in English and German is essential, and the position offers remote work in Germany or a hybrid model in Madrid. The ideal candidate will possess strong communication and problem-solving skills and a collaborative spirit.

Requirements

• Fluency in English and German, located in Germany or Madrid, Spain
• 2 to 3 years in a technical pre-sales, solutions engineering or equivalent customer-facing role; practitioners with relevant technical skills are encouraged to apply
• Deep technical understanding of cloud infrastructure, DevOps practices, and multi-cloud operations. Familiarity with automation, orchestration, and security concepts
• Proven experience with one or more HashiCorp products (Terraform, Vault, Consul, Nomad) or comparable tools
• Capable of aligning technical solutions to customer business objectives and quantifying the impact of HashiCorp solutions on business outcomes
• Strong verbal and written communication skills, with an ability to explain technical concepts to non-technical stakeholders
• An eagerness to tackle challenges and devise creative solutions
• Experience working well in a highly dynamic team environment that focuses on providing above-industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success
• A desire to grow technical skills and knowledge of HashiCorp products
• Ability to travel as needed, with domestic and occasional international travel required

Responsibilities

• Serve as a technical advisor and guide for customer accounts. Take ownership of the customer’s technical journey from early discovery through adoption and expansion
• Demonstrate the value of HashiCorp’s solutions by connecting them to customer business priorities, challenges, and outcomes. Act as a key contributor to technical validation
• Serve as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle
• Assist with the discovery phase, cadence calls, roadmap sessions, and customer office hours
• Facilitate product evaluations, proofs of concept (PoC), and project rollouts to ensure that HashiCorp solutions meet the customer’s success criteria
• Influence decisions by showcasing your strong communication skills through effective presentations, demos, technical engagements, and workshops
• Seek to expand within current product lines and promote the adoption of multi-product integrated solutions
• Establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape

Preferred Qualifications

• Knowledge and understanding of key industry certifications (e.g., AWS, Azure, Google Cloud, DevOps)
• Bachelor’s degree in Computer Science, Engineering, or related technical field
• Experience leading Proof of Value (PoV) engagements and scoping technical success criteria
• Full-stack experience working with the HashiCorp portfolio (Terraform, Vault, Consul, Nomad) or equivalent technologies