Solutions Engineer

Hygraph Logo

Hygraph

πŸ“Remote - Worldwide

Summary

Join Hygraph as a Solutions Engineer and consult development teams at leading global brands on adopting Hygraph. Collaborate with sales executives to acquire new enterprise clients, guide CTOs and engineers on optimal Hygraph usage, and contribute to a thriving GraphQL community. This role leverages your experience as a Sales Engineer, Solutions Architect, Pre-Sales Engineer, or Software Developer. You will be part of the Sales Team, focused on generating new revenue by prospecting, qualifying, consulting, and signing new customers. The position involves presenting Hygraph technology, showcasing developer functionality, advising customers on solutions, maintaining technical understanding of the product, conducting workshops and onboarding, and helping the sales team win new clients. This is a sales-focused role requiring a software development background.

Requirements

  • Previous experience in front-end web development and as a B2B sales engineer of an API-led software product
  • Familiarity with modern application-building technologies (ex. GraphQL, React, Next.js, Svelte, etc.), software development approaches (ex. microservice architecture, serverless), and, optimally, database architecture
  • Genuine interest in how our customers and prospects have chosen to build their software infrastructure and enjoy helping solve their problems
  • Very good communication skills, with the ability to explain technical concepts concisely

Responsibilities

  • Support the sales process from a technical point of view and present Hygraph technology and vision to executives and technical contributors at prospects and customers
  • Showcase developer functionality to prospects, as well as how modern technical frameworks work together with Hygraph
  • Advise new customers on their solution approach, be it the initial Hygraph setup, choice of frontend, or 3rd party tool integrations
  • Maintain a broad and deep technical understanding of the product roadmap and the underlying technologies and use cases
  • Conduct technical workshops and onboarding, as well as pre-sales to convey product knowledge
  • Help the sales team to win new enterprise customers and earn commissions accordingly

Preferred Qualifications

Experience with SaaS products targeting enterprise customers

Benefits

  • Remote-first and globally distributed team
  • Yearly learning budget to attend training and conferences

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