Solutions Engineer

Summary

Join Sprout Social's Sales & Success team as a Solutions Engineer and accelerate your career by working with leading brands. Collaborate with Account Executives, serve as a product expert, and break down complex topics for various audiences. Leverage your technical curiosity and understanding of network APIs. Design your own career path with Sprout's support. This role offers opportunities for growth and development, including mentorship and training programs.

Requirements

• 2+ years of Martech/ SaaS experience in a Solutions Engineer or similar role partnering with Account Executives
• Experience demonstrating a software platform (Making presentations)
• Excellent communication and presentation skills with the ability to present to a variety of external audiences

Responsibilities

• Be the technical counterparts to our Account Executive team working collaboratively with your peers in a customer facing environment
• Serve as product experts within SaaS based applications or social media management
• Break down complex topics and make it easily digestible to your audience
• Have a natural technical curiosity and can understand the sometimes complex changes and discussions around the network APIs

Preferred Qualifications

• Understanding of social networks (in particular Twitter, Facebook, Instagram and LinkedIn) and social media strategy for large organizations
• Experience presenting to Marketing and Social Media Professionals including Directors/VPs of Marketing and CMOs
• Flexibility to work on multiple projects and simultaneously support the Sales team
• Understanding of all components of a software sales process

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Dublin’s city centre, for those who prefer an office setting
• Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland and/or the UK, we will accommodate you as best as possible