Solutions Engineer

Summary

Join Viam, a company empowering businesses to leverage AI, data, and automation, as a Solutions Engineer. This remote West Coast-based role is crucial in assisting customers to maximize Viam's platform. You will collaborate with sales, directly support clients, onboard users, and provide product feedback to engineering and product teams. The position involves 25% travel to client sites. Viam seeks a candidate with experience in hardware, robotics, or automation, coding proficiency, and a passion for user interaction and innovative technologies. A competitive salary and comprehensive benefits package are offered.

Requirements

• Have an understanding of working with hardware, robotics, and/or automation solutions
• Have worked in one or more coding languages, such as Python, Go, C++, or Javascript
• Have a degree in software engineering, mechanical engineering or electrical engineering or 5+ years of relevant work experience

Responsibilities

• Assist the go-to-market team with their sales pitches and how to position our value to prospects
• Work closely with users who are using our platform
• Work with a variety of different users to onboard them onto our product, identify their needs, and help them find success using Viam
• Provide feedback to our Software Engineers and Product Managers on how our platform is performing, and what features should be implemented in the future
• Travel to client sites (25% of time)

Preferred Qualifications

• Have 4+ years of pre-sales experience
• Enjoy interacting with users to make their experience working with automation solutions more efficient
• Be excited to approach new technologies and open-ended problems
• Thrive in a presentation environment and enjoy working with colleagues having a very broad range of skillsets and backgrounds
• Thrive on the urgency of driving pilot projects and proofs of concept

Benefits

• 100% covered medical/dental/vision insurance plans
• Commuter benefits
• Competitive salary & equity packages
• Paid Parental leave
• Reproductive Health Benefits including Fertility Benefits and Abortion Access Travel Benefits
• 25 days paid vacation and generous holiday observances
• One Medical Membership
• Monthly Fitness Reimbursement benefit
• Learning and Development Reimbursement