Specialist, Delivery Operations

Summary

Join Hitachi Solutions' Delivery Operations team as a remote worker in Costa Rica and contribute to a dynamic, evolving team focused on enhancing internal processes and achieving service excellence. You will play a key role in forecasting, auditing projects, and supporting various teams to improve company-wide performance. This role offers the opportunity to create order from chaos, tackle challenges, and drive continuous improvement. The successful candidate will be highly organized, detail-oriented, and possess excellent communication and analytical skills. The position is expected to evolve as the team grows, allowing for significant input from the successful candidate. This is a full-time opportunity.

Requirements

• Skill in prioritizing and multi-tasking with strong organization and time management abilities
• Ability to manage competing priorities
• Process-driven with great attention to detail and timeliness
• Aptitude to see the bigger picture and be able to make suggestions and improve processes
• Willingness to think outside the box and take initiative
• Open and honest communication skills
• Productive working independently and as part of a team
• Excellent communication and analytical-thinking skills as well as problem-solving abilities
• Drive to improve performance and processes within the organization
• Desire to learn the ins and outs of the organization in order to make informed decisions and suggestions
• Thrive in a fast-paced, dynamic, high-tech environment

Responsibilities

• Provide forecasting support
• Assist in opportunity/project auditing
• Support various teams to improve company-wide performance

Preferred Qualifications

• 3+ years prior experience in an administration role or a related field
• Strong MS Office skills ~ Excel, Word, Outlook, PowerPoint
• Basic Microsoft CE knowledge (additional training will be provided)
• Basic Power BI knowledge (additional training will be provided)