Highspot is hiring a
Sr. Account Manager (Strategic), Remote - United States
![Logo of Highspot](https://cdn.jobscollider.com/logo/highspot-2b12.webp)
Summary
The job is for a Senior Account Manager in Highspot's Post-Sales Enterprise team. The role involves managing customer relationships, achieving sales targets, and overseeing renewals, upselling, and cross-selling the company's products.
Requirements
- 8+ years of experience leading Enterprise Customers (Full sales cycle and/or Growth quota-carrying Account Management experience)
- Proven track record of selling and managing large, multi-product, multi-million dollar customers
- Experience managing a diverse set of customer stakeholders ranging from C-level to manager with 20+ stakeholders per account. Ability to establish new relationships where needed
- Experience interfacing closely with executive leaders and leading a diverse set of cross-departmental internal stakeholders to execute account strategy
- Proven ability to stay organized, prioritize well, and manage time effectively in fast-paced, ever-changing environments
- Proven track record of successfully achieving revenue and renewal targets
- Demonstrated ability to successfully prospect into an installed customer base and successfully identify and solidify business and product value
- Ability to clearly articulate business value, impact, and ROI
- Ability to strategically plan with customers, mapping complex business objectives to product use cases
- Ability to effectively manage customer opportunities and risks
Responsibilities
- Lead and manage relationships with our largest, most strategic customer accounts
- Carry an aggressive retention quota and assume sole responsibility for customer renewals
- Carry an aggressive expansion quota and assume sole responsibility for upselling and cross-selling our products
- Build and maintain relationships with key executives and stakeholders. Map out and navigate complex organizations to build new relationships as needed
- Develop and execute a strategy to drive value realization of the Highspot platform, growth, and mitigate/remediate risk
- Represent the customer back to the business through clear communication and administrative updates to CRM, forecasting, and other key tools
Preferred Qualifications
- Ability to work independently as well as part of a team in a fast-paced, rapidly evolving environment
- Salesforce, Highspot, Tableau, Clari experience preferred
Benefits
- Comprehensive medical, dental, vision, disability, and life benefits
- Health Savings Account (HSA) with employer contribution
- 401(k) Matching with immediate vesting on employer match
- Flexible PTO
- 8 paid holidays and 5 paid days for Annual Holiday Week
- Quarterly Recharge Fridays (paid days off for mental health recharge)
- 18 weeks paid parental leave
- Professional development opportunities through LinkedIn Learning
- Access to Coaches and Therapists through Modern Health
- 2 volunteer days per year
- Commuting benefits
This job is filled or no longer available
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