Staff User Experience Designer

Summary

Join Ontra, a leading AI legal tech company, as a Staff User Experience Designer! Reporting to the Senior Director of UX, you will lead key initiatives to design intuitive user experiences for clients and legal partners. This role requires 8+ years of UX/product design experience, a proven track record of success, and strong collaboration skills. You will leverage user research, data, and our design system to create seamless experiences across our software solutions. Ontra offers a remote-first work environment with various benefits, including paid time off, parental leave, retirement contributions, and professional development opportunities. We are currently hiring candidates based in the United States only.

Requirements

• 8+ years experience in user experience and product design, including user discovery, prototyping, empowering teams, and using data to inform decisions, ideally in an agile environment
• Proven success record as an advanced performer with a record of delivering successful projects with various teams
• Ability to effectively influence decisions and communicate across the business
• Ability to collaborate and engage the entire development team (Product, Engineers, QE) to understand the problems being solved, and include them in the ideation process
• Ability to design systematically (with best practices in mind)
• Ability to think about how features interact with the product as a whole and how it fits into the larger suite of products

Responsibilities

• Own core initiatives, collaborating with senior team members
• Become an expert in your area and a go-to resource for information and advice
• Use research and data to inform feature development, including leading discovery, analyzing feedback, and using qualitative and quantitative data to inform design decisions
• Design simple and efficient mockups and prototypes using our design system to help communicate ideas and inform development decisions
• Take the lead on understanding customer pain points, driving and collaborating on team and product priorities, validating design ideas, advocating for usability improvements, and facilitating design activities
• Ensure all features maintain a consistent experience to create a sense of a unified platform
• Contribute to teams' shared knowledge of UX best practices
• Share feedback to designers on teammates' designs in a constructive and supportive way
• Mentor junior and mid-level designers and coach them on hard and soft skills

Benefits

• Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance