Figma is hiring a
Strategic Program Manager in United States

Summary

Figma is hiring a Strategic Program Manager to orchestrate the rhythm of the Product Support organization and help operate with clarity and agility. The role involves partnering and coordinating across Product Support, facilitating organizational goals and milestones, leading change management and communication efforts, and spearheading event planning. Candidates should have 6+ years of project/program management experience, a strategic mindset, excellent communication skills, and demonstrated ability in decision-making and problem solving.

Requirements

• 6+ years of project/program management experience
• Strategic mindset with a strong focus on continuous improvement and scalability
• Stellar communication and influencing skills, with the ability to collaborate effectively across various departments and global teams
• Demonstrated ability in excellent decision quality, critical thinking, and creative problem solving skills

Responsibilities

• Partner and coordinate across Product Support to drive cross-functional programs with senior leadership-level visibility
• Facilitate, iterate on, and measure attainment of organizational goals and milestones
• Develop a half-yearly planning process with senior leadership
• Lead organization-wide change management and communication efforts for business-critical initiatives
• Spearhead event planning and organizational All Hands with a focus on building community and engagement
• Orchestrate effective meeting times, organize agendas, and ensure clear timelines and drivers for resulting actions

Preferred Qualifications

• Expertise with SQL and visualization tools like Tableau, Mode, Looker, or Zendesk Explore
• Experience as a program manager within a product support organization

Benefits

• Health, dental & vision benefits
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
• Sales incentive pay for most sales roles
• Equity to employees