Strategy and Business Operations Manager

Summary

Join PocketHealth's dynamic team as a Business Operations Analyst and make a real impact on the future of healthcare. You will work directly with senior leadership, supporting key initiatives and critical analysis within a rapidly growing company. This role requires 4-5 years of experience in business operations or business analysis, a data-driven mindset, and strong communication skills. You will partner with cross-functional teams, build processes, deliver business insights, and support strategic planning. PocketHealth offers a remote work environment, competitive salaries and benefits, including stock options, four weeks of paid time off, unlimited wellness days, and extended mental health coverage.

Requirements

• 4-5 years of experience working in a business operations or business analysis role
• Proven experience with a data-driven mindset in ambiguous environments, including extensive experience with Microsoft Excel
• Strong interpersonal, communication, and presentation skills. You’re able to cultivate and maintain effective relationships with a broad range of stakeholders, including senior leaders within a business
• Experience juggling multiple tasks - across multiple stakeholders and competing deliverables - while managing to and delivering on a timeline
• Action-oriented and intellectually curious mindset. You’re eager to roll up your sleeves to autonomously better understand a problem or new subject area
• A growth mindset and comfort operating in fast-moving, ambiguous start-up environments

Responsibilities

• Partner with cross-functional leaders and teams by supporting and driving key initiatives and organizational priorities
• Build process and leverage technology to drive scalable growth in critical support functions of the business
• Deliver critical business insights through ongoing analytical support and ad hoc analysis
• Develop, maintain, and improve management reporting to drive understanding of business performance and identify any issues or opportunities
• Assist senior leadership with strategic planning through process facilitation, insights generation, and ongoing reporting and progress tracking
• Own, manage, and support cross-functional projects and initiatives to address organizational priorities
• Support Board-level communications and reporting

Preferred Qualifications

• Experience with Salesforce
• Prior experience in management consulting, investment banking, or business operations
• Experience with Looker or similar data visualization tools
• Experience with SQL

Benefits

• Working remotely
• Competitive salaries and benefits (stock options too!)
• Four weeks of paid time off
• Unlimited wellness days
• Extended mental health coverage