Systems Administrator

Summary

Join HostPapa, a rapidly growing web hosting company, as a Systems Administrator! You will manage and maintain our Linux web hosting infrastructure, monitoring system performance, troubleshooting issues, and escalating problems as needed. This remote position requires strong communication and problem-solving skills. HostPapa offers a competitive salary, career advancement opportunities, flexible work arrangements, and a supportive work environment. We are committed to diversity and inclusion and provide accommodations for people with disabilities. We offer a complete array of enterprise-grade cloud services solutions to every business owner.

Requirements

• At least 2 years of experience as a Linux Systems Administrator in a web hosting environment
• Strong troubleshooting skills with the ability to resolve common web hosting issues, such as mail deliverability, high CPU load, and Apache outages
• Proficiency in Rocky or AlmaLinux 8/9 and familiarity with tools like cPanel, CloudLinux, LAMP stack, and Linux system diagnostics tools
• Excellent verbal and written communication skills in English
• Experience with virtualization systems (preferably KVM) at both the hypervisor and guest VM levels
• Basic bash scripting skills with the ability to interpret and modify scripts as needed
• Self-motivated with the ability to work independently and proactively improve processes
• Strong customer focus with a commitment to delivering excellent service

Responsibilities

• Monitor server performance and address issues promptly through mitigation or escalation
• Troubleshoot, report, and escalate hardware-related problems
• Audit hosting servers to enhance performance, uptime, and resource efficiency
• Identify and resolve security and abuse issues at the user account level, following company policies
• Perform account migrations within the infrastructure
• Utilize IPMI remote management tools for file system checks and system diagnostics

Benefits

• Work from anywhere - this is a remote opportunity
• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance