Talent Development Generalist

Summary

Join Braze's Talent Development team as a Lead and contribute to a culture of continuous learning. You will design and facilitate world-class learning and development initiatives, produce learning analytics, manage program workstreams, conduct needs analyses, simplify learning content, maintain the LMS, adapt delivery methods, and build relationships with stakeholders. This role requires 3-5+ years of professional experience, expertise in learning methodologies and instructional design, strong analytical and communication skills, and the ability to work both independently and collaboratively. Braze offers competitive compensation, equity, retirement plans, flexible PTO, comprehensive benefits, parental leave, professional development opportunities, and a collaborative culture.

Requirements

• 3-5+ yrs of professional experience
• Experience using and enabling learning management systems
• Sufficiency in various learning methodologies and assessment strategies - and can make these relatable - particularly as respects local employees
• Proven experience in instructional design, adult learning principles, and facilitation
• Solid analytical and problem-solving abilities to assess training needs and measure training effectiveness
• Familiarity with data visualization methods - including principles, methods, and applications: texture and color mapping, data representation, graphs, and word clouds
• Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects
• Excellent communication and presentation skills, both written and verbal
• Strong relationship building skills

Responsibilities

• Work closely with key stakeholders in facilitating L&D programmes across the business
• Produce learning analytics and reports to provide insights on learning impact and inform decisions for upcoming program improvements
• Assist in managing learning program workstreams, timetables, communications, scheduling, logistics and follow-ups
• Assist in conducting business and learning skills development needs analysis to help inform strategies or frameworks for lawyer-specific L&D programs
• Simplify complex learning content into easy to understand and clear learning experiences with an eye toward cultural relevance
• Assist in the maintenance and refinements of Braze LMS ensuring proper functionality, user support and management of course catalog, enrollments and reporting
• Adapt delivery methods and content based on the audience, training objectives, and feedback to maximize effectiveness and business impact
• Serve as a representative and advocate of the Talent Development team while building relationships and forging partnerships with managers and leaders to help identify and meet learning and development needs
• Serve as the key TD liaison between AMER & APAC regions to provide vILT training and respond to stakeholders needs and concerns

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend