Zensurance is hiring a
Team Lead - Learning and Development

Summary

The job is for a Team Lead - Learning & Development role at Zensurance, a technology-forward InsurTech company. The role involves creating a dynamic internal learning academy to fuel the growth of 300+ practice and tech professionals by designing engaging learning programs that enhance systems knowledge, streamline processes, and cultivate essential soft skills.

Requirements

• Proven Experience: 5+ years of experience in a Learning & Development role, with a track record of building and implementing successful training programs
• Leadership: 2+ years of experience leading and mentoring a team, fostering a collaborative and high-performing environment
• Instructional Design Expertise: Demonstrated proficiency in instructional design principles and methodologies, with a focus on creating engaging and effective learning experiences
• Data-Driven Mindset: Strong analytical skills and experience using data to measure the impact of L&D initiatives and inform decision-making

Responsibilities

• Develop a comprehensive L&D strategy aligned with our business goals and talent needs
• Design and implement engaging learning programs that cover systems training, process optimization, and essential soft skills
• Lead the delivery of training modules, utilizing various methods (e.g., workshops, e-learning, blended learning) to maximize engagement and knowledge retention
• Partner with leaders across the organization to identify and address leadership development needs
• Design and deliver leadership development programs that build critical skills and cultivate a strong leadership pipeline
• Coach and mentor L&D team members to refine their facilitation skills and ensure consistent delivery quality
• Establish clear metrics to measure the impact of learning and development initiatives on individual and team performance
• Continuously assess and enhance the effectiveness of our learning programs through data-driven insights
• Regularly report on the progress and impact of L&D programs to senior leadership

Benefits

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)