Technical Integration Specialist

Summary

Join The Mill Adventure, a rapidly growing iGaming company, as a Technical Integrations Specialist! You will play a key role in multiple integration projects, collaborating with internal and external teams to ensure partner success. Responsibilities include following established processes, reviewing business requirements, facilitating communication, and supporting sales and account management. This role requires experience in iGaming integrations and strong analytical and communication skills. We offer a flexible work environment, a supportive team culture, and various benefits including private health insurance, a learning budget, and fitness benefits.

Requirements

• Previous experience in integrations, NOC or technical support in an iGaming company
• The ability to build and maintain strong relationships
• A solution-driven mindset, backed by a strong analytical ability and resourceful approaches when it comes to solving problems
• Good understanding of the iGaming environment
• Service and customer-focused approach with a great interest and understanding of technology
• Excellent communication skills, both written and spoken, including the ability to communicate technical information to non-IT professionals
• Process driven and keen on identifying areas of improvement
• Open-minded approach, with a strong willingness to explore different perspectives
• Enthusiastic about learning and continuously developing your skills

Responsibilities

• Follow processes in guiding projects through established flows
• Review and understand business requirements for the integration projects
• Assist with internal and external communication, improving transparency and radiating information
• Collaborate with partner-side teams
• Support our Sales and Account Management teams in technical discussions with our partners and 3rd party service providers
• Assist in various integration/tech projects as needed
• Analyse, test and troubleshoot integrated systems
• Identify areas for process improvement, propose and implement solutions
• Prepare and upkeep of integration documentation
• Communicate with partners and provide daily assistance on technical matters

Preferred Qualifications

• Basic familiarity with scripting
• Understanding of GQL and REST API

Benefits

• A lean, focused company, offering a flexible working environment
• The opportunity to work with and learn form a highly skilled, talented team
• A great company culture, where accountability is innate, transparency is key and competency is virtue
• Being part of a small, tight knit, caring community
• Work equipment of your choice
• Private health insurance
• Learning budget
• Fitness benefit
• Parking/transport or co-working allowance
• Company wide and team based get togethers