Technical Program Manager

Summary

Join Figma's growing team as a Senior Technical Program Manager to lead critical initiatives across our billing infrastructure, revenue systems, and automation efforts. This key role ensures seamless integration between various teams while optimizing and automating Quote to Cash (QTC) processes. You will lead end-to-end execution of QTC initiatives, partner with cross-functional teams, oversee implementation and optimization of billing platforms, define and track KPIs, manage dependencies and risks, and drive cross-functional alignment. Figma offers a competitive compensation package including equity, health benefits, retirement contributions, parental leave, and more. We value diversity and inclusion and encourage applications from all qualified individuals.

Requirements

• 8+ years of experience in Technical Program Management with a focus on Quote to Cash, Business Systems, or Revenue Operations
• Strong expertise in billing platforms, Salesforce, NetSuite, and financial systems
• Proven track record of leading large-scale programs in a fast-paced, high-growth environment
• Ability to translate business needs into scalable technical solutions
• Experience managing complex dependencies, risks, and stakeholder expectations
• Strong communication and cross-functional leadership skills

Responsibilities

• Lead end-to-end execution of QTC initiatives, aligning business goals with technical solutions and operational efficiency
• Partner with Business Systems, Finance, Sales Ops, IT, and Engineering to streamline and automate QTC workflows
• Oversee the implementation and optimization of billing platforms, Salesforce integrations, and revenue systems (NetSuite, Stripe)
• Define and track key performance indicators (KPIs) to measure process effectiveness and identify areas for improvement
• Manage technical and business dependencies, risks, and stakeholder expectations while ensuring smooth project delivery
• Drive cross-functional alignment, fostering collaboration and accountability among teams

Preferred Qualifications

• Prior experience with revenue forecasting and analytics
• Experience with Jira or Asana

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• Equity