Technical Program Manager

Summary

Join TextNow, the nation's largest free phone service provider, as a Technical Project Manager. You will be a key member of the product organization, coaching teams, optimizing Agile processes, and developing projects across the product roadmap. This role requires experience with Agile and Lean methodologies and Atlassian tools. You will mentor teams, improve release management, and manage cross-team dependencies. The ideal candidate is a self-starter with excellent communication skills and a passion for Agile methodologies. TextNow offers a strong work-life blend, flexible work arrangements, employee stock options, unlimited vacation, competitive pay and benefits, parental leave, and wellness programs.

Requirements

• Experienced professional with 3+ years of Program Management or related experience, with proven track record of delivering cross functional projects
• Self-starter with excellent interpersonal and communication skills
• Someone with strong ability to understand complex technological challenges, software development and product life cycle quickly
• Someone who is passionate about planning, building and executing cross-functional projects utilizing Agile methodologies and Atlassian tools

Responsibilities

• Help support teams plan, build, and run their own highly effective and engaging cross-functional Agile teams
• Make sure projects are transparent and co-ordinated, utilizing your expertise in Atlassian software tools including Jira, Confluence and Roadmaps
• Mentor and coach teams with best practices and promote a culture of learning within teams and help them develop skills required to thrive within the agile environment
• Help improve release management, resource planning, quality, and delivery and manage cross team dependencies for Agile and Kanban teams
• Partner with other TPMs to standardize processes and reporting frameworks across teams and to contribute to overall thought leadership
• Work with teams to develop and link project plans, epics, and stories to overall strategy, manage individual deadlines and goals, manage risks and issues
• Be passionate about quality, continuous improvement and learning and will push your team to deliver the best possible result

Benefits

• Strong work life blend
• Flexible work arrangements (wfh, remote, or access to one of our office spaces)
• Employee Stock Options
• Unlimited vacation
• Competitive pay and benefits
• Parental leave
• Benefits for both physical and mental well being (wellness credit and L&D credit)
• We travel a few times a year for various team events, company wide off-sites, and more