Technical Services Engineer

Summary

Join Mark43 as a Technical Services Engineer and leverage your Java and JavaScript expertise to develop and maintain applications. Collaborate with clients and internal teams, translating requirements into actionable tasks. Execute tasks related to PDF Next and workflows, utilizing Adobe PDF tools. Stay current with the latest technologies and participate in code reviews. Provide technical support and guidance to clients, ensuring effective use of our solutions. This role requires strong Java and JavaScript skills, problem-solving abilities, and excellent communication. The ideal candidate is a team player with a passion for innovation and public safety.

Requirements

• Strong skills in Java and JavaScript
• Ability to work both independently and as part of a team
• Excellent problem-solving skills and a keen eye for detail
• Strong communication skills to articulate ideas clearly and work effectively with team members
• Passion for exploring new tools and technologies in the development space

Responsibilities

• Develop and maintain applications using Java and JavaScript
• Work closely with the clients and internal teams to gain an understanding of requirements and transform them into actionable tickets
• Execute tasks related to PDF Next and workflows
• Utilize Adobe PDF handlebars and JSON schemas
• Stay updated with the latest tools and technologies, always looking for ways to enhance development processes
• Participate in code reviews, offering constructive feedback to help peers grow and improve
• Provide technical support and guidance to clients, ensuring they understand and can effectively use our solutions
• Act as a liaison between the technical team and clients, ensuring clear communication and satisfaction
• Monitor and evaluate the effectiveness of implemented solutions, adjusting as necessary to ensure optimal performance

Preferred Qualifications

• Humble, open, and curious . You take the initiative to identify and address potential issues before they become problems
• Passionate, eager, and motivated. You are dedicated to the mission of improving public safety and excited to overachieve your goals
• Relationship builder . You work well with various stakeholders, including customers, third-party vendors, and internal teams, to achieve common goals
• Inspirational, uplifting, enthusiastic. You are dedicated to understanding and meeting the needs of our clients, providing exceptional service and support