Remote Technical Solutions Manager

Summary

Join a global company with employees in over 30 countries and be part of building the future. Acquia empowers ambitious brands to create digital customer experiences that matter.

Requirements

• Excellent systems documentation and architecture diagram skills with thorough understanding of systems architecture, engineering, administration, configuration, troubleshooting, performance tuning, preventative maintenance and security procedures
• Demonstrated success in creating/maintaining relationships with senior technical leaders
• Demonstrated ability to translate requirements into recommended solutions for implementation team with full risk assessment

Responsibilities

• Manage multiple sales opportunities through a structured sales plan, efficiently managing cost of sale and optimizing the close rate of deals worked
• Qualify PS opportunities based on Customer’s identified pain, “after scenarios,” positive business outcomes and required capabilities. Work with SA and Sales to clarify these items where needed
• Evaluate client architectural models and perform/drive in-depth analysis of systems, data flows processes, and architectural trade-offs
• Qualify PS opportunities based on Customer’s identified pain, “after scenarios,” positive business outcomes and required capabilities. Work with SA and Sales to clarify these items where needed
• Elaborate assumptions and capabilities required from a PS estimate
• Work with customers to define solution roadmap, identify and prioritize potential engagements, and clearly state minimum viable product
• Create proposal assets summing PS proposed engagement and Acquia products used, including solution summary and benefits, timeline, resource profile, assumptions, and cost. Assist Sales in compiling proposal documents
• Provide sales support to achieve business and technical win
• Help manage forecast of PS resource needs related to new customer pipeline opportunities, communicating with PS Delivery and Operations
• Create Statements of Work summarizing PS client opportunity and review with PS Delivery
• Manage handover of PS Solutions to PS Delivery team
• Engage with senior client business stakeholders and technology teams, understanding current state architecture and future state requirements, to correlate business value with technical solutions
• Develop technology metrics and/or supporting data that provides a diagnostic view of current state and drives future state changes
• Develop understanding of business processes, strategy, and long term thinking, to help evaluate current and drive future state architectural models
• Work cross functionally with peers/colleagues globally to support training, best practices, and shared opportunities
• Continuously innovate and improve processes in an effort to optimize program efficiencies
• Ad Hoc duties as assigned