Technical Writer

Summary

Join LAIKA as a User Documentation Specialist and translate complex technical systems into user-friendly documentation for artists, engineers, and creatives. Working with the Technology Engagement & Development (TED) team, you will create resources for LAIKA’s proprietary tools and third-party systems. You will partner with the Sr. Technology Engagement and Development Manager and Training & Development Analysts to ensure teams have the knowledge needed for stop motion storytelling. Responsibilities include developing application guides, product manuals, and visual documentation. You will also collaborate on identifying documentation gaps and refining strategy, maintaining the department's documentation system, and assisting with user communications.

Requirements

• 3+ years writing technical documentation, ideally in Software Development, IT, or Computer Science
• Strong ability to translate complex technical concepts into clear, concise language
• Excellent research, analytical, and communication skills
• Ability to manage multiple projects under tight deadlines
• Experience with documentation tools (e.g., Articulate, Microsoft Office, Confluence, Camtasia, SnagIt, and programs within the Adobe Suite)

Responsibilities

• Develop user-friendly application guides, product manuals, and visual documentation to support technology adoption
• Partner with Training & Development Analysts to document new workflows, helping production teams master LAIKA’s tools
• Work with Technology subject matter experts to translate complex, undocumented processes into clear software documentation
• Collaborate with the Sr Technology Engagement & Development Manager to identify documentation gaps and refine strategy
• Organize and maintain the Technology department’s technical documentation system
• Review and enhance existing technical documentation to ensure clarity for diverse user groups
• Assist in crafting user communications about system updates, outages, and process changes

Benefits

• On-site in Hillsboro, OR, and eligible for remote or hybrid work
• Salary is commensurate with skills and experience