Technical Writer

Summary

Join Supra, a fast-growing, well-funded startup pioneering the future of information services in global markets, as a Technical Writer. You will create user-friendly documentation for our innovative blockchain tools and platforms. Collaborate with cross-functional teams to ensure accuracy and consistency. Develop and implement a documentation strategy for various stakeholders. This fully remote position offers flexible hours and a competitive compensation package, including health benefits and paid time off.

Requirements

• Minimum 3+ years of experience in technical writing in blockchain industry
• Strong understanding of blockchain technology, including concepts such as smart contracts, wallets, and nodes
• Excellent writing, editing, and communication skills, with the ability to create high-quality documentation for technical and non-technical audiences
• Experience with documentation tools, such as Gitbook, MadCap Flare, Paligo, Confluence
• Familiarity with visual design principles and the ability to create visual aids
• Strong analytical and problem-solving skills, with the ability to learn complex technical concepts quickly
• Experience working with cross-functional teams and collaborating with stakeholders to create high-quality documentation
• Bachelor’s degree in English, Communications, Computer Science, or a related field

Responsibilities

• Research and create comprehensive user guide documents for the Supra blockchain on new products, features, and APIs including setup guides, tutorials, user education documents and troubleshooting guides
• Collaborate with cross-functional teams, including Researchers, Developers, Product Managers, and Designers to ensure documentation is accurate and up-to-date
• Collaborate with the Creative team to develop and maintain a consistent tone, style, and branding across all documentation
• Create visual aids, such as diagrams, flowcharts, and screenshots to enhance documentation and organize them to make them easily discoverable and accessible
• Perform periodical content performance analysis and reviews, and curate content to ensure it remains relevant and accurate
• Engage with varying communities on technical subjects including X, Telegram, Discord, and other publishing mediums
• Develop and implement a documentation strategy that meets the needs of various stakeholders, including developers, users, and partners

Preferred Qualifications

• Experience with Move VM, EVM, L1, Nodes, Execution, Storage, Consensus, and Linux
• Candidates with certifications in technical writing, such as Certified Technical Writer (CTW) or Certified Professional Technical Communicator (CPTC) will be given priority

Benefits

• Fully remote environment with adaptable working hours
• Competitive Compensation
• Flexible paid time off, sick leave, and other time-off options, adjusted in line with local regulations
• Paid leave in accordance with local guidelines for National Holidays
• Comprehensive health coverage options, including medical, dental, and vision benefits