Technical Writer

Summary

Join The Green Technology Group, LLC (TGTG) as a Technical Writer supporting the Department of Veterans Affairs (VA). This full-time remote position requires a self-starter with strong strategic communication skills and experience in technical writing and editing. You will conduct research, create compelling content for various stakeholders, and collaborate with executive teams. A background in IT and organizational change management is preferred. The role demands flexibility and adaptability in a dynamic environment. The position requires a background check and legal authorization to work in the U.S. Military veterans and individuals with disabilities are encouraged to apply.

Requirements

• Must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention
• Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools
• Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation
• Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand
• Demonstrated ability to distill complex research into short, compelling narratives
• Proficiency in Confulence
• Proficiency in HTML
• Experience in collaborating with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation
• Proven experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand
• A proven track record in creating, editing, or improving briefings and visual materials (charts, graphs, PowerPoint presentations, informational graphics)
• Advanced writing and editing skills
• A firm grasp of the challenges of communicating in the various channels available today
• Flexibility, ingenuity, creativity, diplomacy, and a willingness to learn and adapt
• Proficient with Microsoft Office products including Word, PowerPoint, MS Teams, or other editing and GUI editing software
• Ability to obtain and maintain a Tier II Moderate Risk Background Investigation
• Legal authorization to work in the U.S
• Years of Professional Experience: Bachelors in computer science, electronics engineering or other engineering or technical discipline is required (8 years of additional relevant experience may be substituted for education). 10+ years of experience

Responsibilities

• Conducts research for initiatives and provides relevant content for a variety of stakeholders including the CIO, CTO, and engineering teams across the IT organization
• Distills complex topics into plain language for a variety of audiences/stakeholders
• Creates strategic UX copy across various platforms that is compelling, easy to understand and concise
• Collaborates with executive teams and IT groups to create a framework and process for continuously improving and testing new content
• Repurposes content for a variety of audiences/stakeholders and uses
• Performs quality control of content
• Translates complex data into user-friendly text for print and electronic publications, such as SharePoint, portals, websites, and podcasts
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives
• Edits narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention
• Establishes processes and materials to build knowledge sharing based on how information flows from products/product line managers and across the organization

Preferred Qualifications

A baseline understanding of IT and experience with Organizational Change Management would be preferred