Technical Writer

Summary

The position is responsible for strengthening Thorlabs' position as a leading manufacturer of Imaging System products through developing effective product communication and creating/updating technical documentation. The applicant will also assist the NPI team to usher new products through the release process.

Requirements

• Bachelor’s degree or higher in Biology, Imaging, Physics, Optics, Lasers, or a closely related field
• Entry level to 2+ years of experience
• Laboratory experience beyond basic laboratory courses is highly desirable

Responsibilities

• Develop and maintain user documentation, including user manuals, application notes, installation manuals, assembly instructions, and other customer-focused materials
• Write user instructions and manuals for products, processes and services for internal and external use
• Interact with SMEs to gather product requirements, detailed functional specifications, and design descriptions
• Perform feature, functionality, and user experience testing for the contents of the documentation of new products
• Review new product presentations, web page updates, and other marketing materials created by technical marketers, ensuring they follow Thorlabs’ standards and are technically sound
• Assist other non-technical writer team members on any documentation tasks
• Interface with a variety of teams to introduce new products into the market
• Facilitate the developments of documentation, instructions and procedures that improve manufacturability of new products

Preferred Qualifications

• Strong interpersonal skills that allow for working in a multidisciplinary team environment
• Strong organizational and planning skills
• Able to multitask, be detail oriented, solve problems, and can work under time constraints
• Excellent writing and presentation skills in English

Benefits

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement