Training & Development Specialist

Summary

Join Squishable as a Training & Development Specialist and take full responsibility for our training program portfolio. You will create, organize, plan, and facilitate onboarding, orientation, compliance, and skills training, ensuring all employees are up-to-date. You will also create training materials, facilitate training (primarily through distance learning), identify training gaps, and develop unique programs to meet organizational needs. The role involves evaluating program effectiveness and supporting the retail team in developing training materials. This position requires 1-2 years of experience leading training and a Bachelor’s degree is preferred. Travel to various locations is required.

Requirements

• Ability to design and implement effective training and development
• Proactively takes initiative and works independently with minimal supervision to drive projects and meet goals
• Aptitude and willingness to learn various software applications relevant to this position
• Demonstrated ability to use tact, diplomacy, and professionalism
• Ability to function well in a high-paced, and at times, stressful environment
• 1-2 years of demonstrated experience leading the training function in a professional setting is required

Responsibilities

• Creates, organizes, plans, and facilitates onboarding, orientation, compliance, and skills training for the organization
• Tracks to ensure all employees are up to date on all company-wide training
• Creates and/or acquires training procedure manuals, guides, and course materials
• Facilitates training primarily through distance learning in virtual classrooms, while occasionally also delivering in-person training
• Identifies training gaps and development needs through surveys, interviews, focus groups, and communication with managers and leadership team
• Develops unique training programs to fulfill the organization's specific needs to maintain or improve job skills
• Evaluates program effectiveness through assessments, surveys, and feedback
• Supports the retail team in the development of training materials for Operational Manuals
• Other duties as assigned, including but not limited to entry-level Human Resources tasks as needed to support the HR team

Preferred Qualifications

• Prior experience in a retail setting is preferred
• Bachelor’s degree in Organizational Leadership, Business Administration, or similar field of study is preferred
• Experience with our LMS Travitor is a +

Benefits

• 401(k) matching
• Dental Insurance
• Employer Paid Health insurance
• Paid time off
• Vision insurance