UX Ops

Summary

Join Brevo, a leading CRM suite, as a UX Ops in our Paris office! As part of a 50-person Product team, you'll optimize design processes, foster collaboration between UX experts, and advocate for user experience across departments. You'll streamline workflows, leverage data, and build strong relationships. This role requires 3-5 years of UX/design or Product Ops experience and expertise in design tools. Brevo offers a dynamic work environment, competitive benefits including meal vouchers, excellent healthcare, RTT, and various perks, plus flexible working hours and remote work options.

Requirements

• 3-5 years of experience working as a UX/design OPS or Product OPS
• A strong knowledge of UX expertises and design processes
• Expertise in setting up workflows via Make or Zapier
• A strong knowledge of our Design tools stack (Figma, Dovetail or similar, Maze, Fullstory or similar)
• A strong communicator: you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations
• An eager learner: you seek opportunities to learn from colleagues, from failures, and from experience
• Result-oriented: you believe progress is incremental and measurable

Responsibilities

• Contribute to providing the best work environment (production, analysis, communication, trainings, team building)
• Streamline processes to build the most efficient Design cycle
• Ensure different UX expertises (Product design, Content design, Design system and UX Research) work together smoothly and effectively. You will be the link between Product Management/tech/Revenue and UX
• Define and disseminate the value of Brevo user experience throughout the tribes and external departments

Preferred Qualifications

Data driven : experience with product analytics software is a plus

Benefits

• Meal vouchers - Swile (12,5 € per day)
• Excellent private health care, of which 70% is covered by the company
• RTT
• Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
• Work's council benefits (Leeto)
• Social and green committees to take care of environmental and social matters
• Several services related to prevention, health and personal and professional well-being on Welii platform
• Very competitive referral program
• Second parent leave: 1 month of fully paid leave
• Kids leave: additional time off if your children are sick and need you
• English and French classes, and over 155000 courses available on Udemy
• Budget to support your workspace at home
• A modern office in a central location with free fruits, drinks & lots of fun activities
• Relocation packages for international talents
• Flexible working hours and remote work