Xsolla is hiring a
UX Researcher, Germany

Summary

Xsolla is seeking a Junior UX Researcher to collaborate with cross-functional teams on innovative products. The role involves conducting user research, advocating for a user-centric culture, and staying updated on industry trends. Candidates should have at least 6 months of hands-on experience as a UX researcher and fluency in English.

Requirements

• Minimum of 6 months of hands-on experience as a UX researcher, preferably in e-commerce, B2B ecosystems, digital products, or related to the game development sphere
• Minimum 1 year of  experience in game industry, including an understanding of the unique challenges and opportunities within this space
• Fluency in English, both in verbal and written forms to ensure that the findings are clearly understood and impactful across our diverse, international teams
• An interest in learning new UX Research methodologies and frameworks
• Proven ability to collaborate effectively with cross-functional teams, including product managers, designers, and developers

Responsibilities

• Collaborate closely with cross-functional teams, including product managers, designers, and developers, to identify areas for research and cultivate a collaborative environment
• Conduct usability studies, interviews, and surveys. Uncover user insights, including needs, pain points, behaviors, tasks, and preferences of both game development companies and players
• Advocate for a user-centric culture within the organization, emphasizing the value of user research and ensuring its seamless integration into decision-making processes
• Experiment and introduce innovative research methodologies to continuously raise the standard of user research within the company. Stay at the forefront of industry trends and emerging technologies impacting the UX landscape
• Close collaboration with a Senior UX Researcher. You will conduct both collaborative and independent research under the guidance of the Senior UX Researcher
• You will conduct interviews with our B2B clients and partners both in person and online

Preferred Qualifications

• Experience conducting user research on a Chinese market with the understanding of regional differences in user behavior and preferences
• Previous experience working with the Design Thinking and the ability to immerse stakeholders in the essence of a client-centric approach, showcasing how such strategies can substantially drive business success

Benefits

Working for a global leader in video game commerce with offices worldwide and supporting major gaming titles and partners