Vice President of Revenue Strategy and Operations

Summary

Join Thinkific, a leading software platform for online course creation and sales, as their Vice President of Revenue Strategy and Operations. This pivotal role reports directly to the CRO and involves developing and executing comprehensive revenue strategies, leading cross-functional planning, and optimizing go-to-market processes. You will oversee revenue operations, reporting, pricing, and process optimization, while also monitoring KPIs and supporting strategic decision-making. The ideal candidate possesses 12+ years of experience in revenue operations within a high-growth B2B SaaS environment, strong analytical skills, and exceptional leadership capabilities. Thinkific offers a competitive compensation package, including base salary, equity, bonuses, and a comprehensive benefits package.

Requirements

• 12+ years of experience in revenue operations, sales operations, or strategic planning, preferably within a consulting firm or high-growth B2B SaaS environment
• Proven track record of scaling revenue operations and driving cross-functional alignment in a SaaS company with recurring revenue models
• Strong analytical skills with a deep understanding of sales metrics, revenue forecasting, and data-driven decision-making
• Expertise in CRM and revenue tech stacks (e.g., Salesforce, HubSpot, Marketo, Outreach, Gainsight)
• Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams
• Strategic thinker who can balance high-level planning with hands-on execution
• Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

Responsibilities

• Work in partnership with the CRO to develop and execute a comprehensive revenue strategy that drives predictable, scalable growth
• Lead cross-functional planning for GTM and revenue-related initiatives (KPIs, targets, key initiatives), ensuring alignment across sales, marketing, support, customer success, and product teams
• Collaborate with the CRO and executive team to identify new revenue opportunities and orchestrate cross-functional plans to achieve them
• Oversee and continually improve upon our GTM processes, systems, and tools (e.g., CRM, marketing automation, analytics platforms), ensuring we continue to innovate ahead of the competition in how we use technology to serve our customers and grow
• Lead reporting for all GTM teams, partnering with peer leaders to enable visibility, accountability, and continuous improvement within their teams
• Drive the operational reporting cadence, including weekly team reviews, monthly forecast updates, QBRs and board prep
• Establish and maintain a data governance framework to ensure accuracy, consistency, and reliability of revenue-related metrics and KPIs
• Design and implement pricing and packaging changes that align price to customer value across products, and serve as a central leader for pricing across the business
• Drive continuous improvements in sales enablement, marketing efficiency, and customer success processes to ensure operational excellence
• Lead efforts to streamline workflows and eliminate friction points across the customer journey, working with internal stakeholders including billing and legal
• Monitor key performance indicators (KPIs) across the revenue lifecycle, providing actionable insights to improve pipeline velocity, customer retention, and overall revenue performance
• Design and deliver robust forecasting models, pipeline analysis, and revenue reporting to support strategic decision-making
• Support the design and execution of compensation and incentive plans, including commission structures
• Hire, mentor, and lead a high-performing revenue strategy and operations team
• Foster a data-driven, results-oriented culture that prioritizes collaboration, innovation, and accountability

Benefits

• A competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan
• Flexible Paid Time Off to maintain mental and physical health. Our team is encouraged to take a minimum 4 weeks of vacation, plus Thinker Holidays (extended long weekends in the summer) and time off for the December holiday season
• Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional health or personal spending account. Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options
• Flexible Work . Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery
• Learning & Growth. An annual $1500 USD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities
• A home office setup so you’re ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively
• Eats and Treats. $50 CAD per month to treat yourself with snacks, lunch, or groceries to cook at home