Vice President of Sales

Summary

Join Texthelp and n2y, a combined organization with over 50 years of experience in educational technology, as their VP of Sales! Lead and develop a quota-carrying sales team focused on acquiring new and existing K12 and Post-Secondary customers across the USA. This role reports directly to the Managing Director, EVP of Sales, and involves managing a team of Territory Sales Managers. You will be responsible for team training, motivation, and performance management, as well as contributing directly to the company's mission of improving educational outcomes. The ideal candidate possesses extensive experience managing SaaS sales teams, strong leadership skills, and a deep understanding of SaaS sales strategies. This is a fantastic opportunity to join a growing organization and make a significant impact on education.

Requirements

• 3+ years of advanced experience managing SaaS sales teams with multiple managers and proven success in achieving team quotas
• Strong leadership skills with demonstrated ability to coach and motivate team members effectively
• Demonstrated passion for winning and excellence
• Proficient in CRM (Salesforce preferred), with the ability to manage data, track leads, and produce quality reports
• Experience in researching and profiling accounts to identify new opportunities
• Strong understanding of SaaS sales strategies and associated metrics

Responsibilities

• Manage and oversee the work of our territory sales managers, account executives and business development executives, including hiring, training, and motivating them to achieve goals and exceed quota
• Set and track individual reps’ KPIs, working with them to meet weekly, monthly, and/or quarterly sales targets
• Coach team members to develop their selling skills and maintain adequate sales pipelines - focused on creating, advancing and closing opportunities within their territory
• Proactively manage the performance of direct reports by reviewing objectives and providing actionable feedback to improve performance
• Take direction from the Managing Director, EVP of Sales to maximize sales in North America and achieve team quota targets on a monthly, quarterly and yearly basis
• Facilitate new processes, tools, communications, training, and methodologies to ensure the program’s success
• Maintain an accurate team forecast with weekly reviews
• Build pipeline coverage in line with monthly and quarterly pipeline coverage targets
• Maintain and prioritize your team’s workload to move opportunities through the pipeline with high velocity
• Manage team pipeline to meet required pipeline metrics and reporting requirements
• Provide weekly, monthly, and quarterly reporting for senior management as required
• Collaborate with other key stakeholders across the organization to achieve the company's goals and objectives
• Work closely with Rev Ops, Product Marketing, Customer Success, and Technology teams to enhance the efficacy of sales efforts and maintain alignment of messaging
• Engage with marketing and product initiatives, using company-wide resources to optimize successful engagement with new opportunities
• Liaise with Sales Management in the formulation of sales strategy
• Create and maintain customer relationships by providing market and product expertise to achieve long and short-term sales objectives
• For newly won customers, lead the team in following the hand-over process to ensure the highest levels of customer satisfaction
• Identify training, development, and skills needs for yourself and your team, regularly checking in on development plan progress
• Assist sales teams with opportunity and quotation reviews
• Provide support for escalations and participate directly in complex sales situations and negotiations
• Provide detailed activity reports, opportunity management, and forecasting, as well as verbal feedback to the senior leadership team
• Track your team’s win ratio and conduct regular reviews of closed opportunities to learn from wins and losses
• Identify and escalate areas of improvement while providing proposed strategies to build on success
• Contribute positively to company meetings and initiatives aimed at improving sales performance and processes
• Enhance n2y and Texthelp’s reputation as a valued partner in education, contributing to customer satisfaction and retention

Preferred Qualifications

• Excellent relationship-building and interpersonal skills, with an enthusiasm for meeting new people
• Confident communicator with strong presentation skills and ability to develop and share a compelling vision for the team
• Experience building teams and successfully onboarding new sales managers
• In-depth knowledge and experience with the USA and Canada K12 and Higher Education markets

Benefits

• Competitive compensation and benefits package including health, dental, vision, life, and disability insurance
• Company matching 401(k) savings plan
• Flexible time off plans