Virtual Assistant

Summary

Join Wing and redefine the future of work as a Bilingual General Virtual Assistant! This remote position offers a flexible schedule (20-40 hours/week) and the opportunity to support companies worldwide. You will manage various administrative tasks, including data entry, document organization, scheduling, communication, and research. The ideal candidate possesses strong organizational and communication skills, experience with virtual assistant duties, and proficiency in relevant technologies. Wing provides performance incentives, job security, paid training, and a supportive work environment.

Requirements

• At least 6 months to 1 year of experience as a Virtual Assistant
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing and cloud services
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Responsibilities

• Store and organize documents and files
• Prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes
• Research products, purchase goods & secure samples
• Store, update & collect information for marketing and sales campaigns through a CRM system
• Create and send statements or invoices, track payments, and record company expenses
• Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis)
• Monitor projects, conduct internal communication & organize company data
• Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings
• Prepare itineraries, book hotels, rental cars, etc
• Convey information to incoming calls & make calls for appointments or conduct informational inquiries
• Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails
• Ad hoc tasks

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program