VP, Cloud Operations

Summary

Join Degreed's team as the VP of Cloud Operations to lead cloud infrastructure strategy, operational excellence, security and compliance, cost optimization, and leadership development.

Requirements

• 10+ years of experience in cloud operations, with at least 5 years in a leadership role managing large-scale B2B SaaS platforms
• Proven expertise in cloud technologies (AWS, Azure, GCP) and container orchestration platforms (e.g., Kubernetes)
• Strong background in building and managing high-availability systems, with hands-on experience in implementing monitoring, observability, and incident response tools
• In-depth knowledge of security and compliance standards relevant to large enterprises (ISO 27001, SOC2, GDPR, NIS2, DORA)
• Demonstrated experience in cost management, budgeting, and optimization within a cloud-based environment
• Excellent communication skills, with a history of effective collaboration with cross-functional teams and senior stakeholders
• Strategic thinker with an operational mindset; able to balance long-term vision with short-term demands
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (preferred)

Responsibilities

• Develop and execute the vision for a high-performing cloud infrastructure to ensure stability, scalability, and cost efficiency
• Collaborate with engineering and product teams to shape a multi-cloud strategy aligned with our long-term platform objectives and customer needs
• Establish and enforce robust SLAs, with a focus on optimizing uptime, latency, and response times
• Leverage automation and monitoring tools to enhance operational processes, improve incident response times, and reduce human intervention
• Drive improvements in observability and incident management to minimize platform downtime and optimize operational efficiency
• Oversee security and compliance practices to meet or exceed industry standards, including data protection, privacy, and regulatory compliance (e.g., NIS2, DORA)
• Collaborate with InfoSec and compliance teams to ensure adherence to policies, especially for high-security industries like finance, healthcare, and government sectors
• Manage cloud spend effectively, implementing tools and practices to track, forecast, and optimize costs
• Proactively identify opportunities to reduce operational costs while maintaining service quality and performance
• Build and lead a high-performance cloud operations team, investing in talent acquisition, development, and retention
• Foster a culture of collaboration, accountability, and continuous improvement, providing mentorship and guidance to ensure team alignment with Degreed’s vision and goals

Benefits

• Comprehensive health insurance for you and your family (both PPO and HDHP plans available)
• Dental and vision plans for you and your family
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• 401(k) Retirement Savings Plan with up to 4% match
• Company funded HSA and dependent care FSA (pending eligibility)
• Generous Parental Leave
• Unlimited Paid Time Off and 5 sick days per year
• Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything!)
• One-time Home Office Stipend to make your workspace more comfortable
• Monthly internet and phone stipend
• Monthly wellness stipend through Forma