VP of Product Marketing

Summary

Join Glia, a leader in AI for customer interactions, as the VP/SVP of Product Marketing! This remote US-based role leads the Product Marketing team, defining and executing go-to-market strategies for AI-powered solutions. You will report to the CMO, collaborating with Product, Sales, and GTM teams. Responsibilities include leading the Product Marketing team, crafting compelling messaging, understanding market trends, empowering sales teams, collaborating on marketing programs, and serving as a competitive landscape expert. The ideal candidate possesses extensive experience in Product Marketing within enterprise SaaS, specifically in CCaaS and AI, with a proven track record in the financial sector. This leadership position requires exceptional communication, project management, and executive presence skills.

Requirements

• 10+ years of progressive experience in Product Marketing, with a significant portion in the enterprise SaaS space, ideally at a VP or SVP level
• Deep, demonstrable expertise in the CCaaS (Contact Center as a Service) and AI domains, with a strong understanding of how AI is transforming customer interactions
• Proven experience selling B2B SaaS solutions to financial institutions, with a nuanced understanding of their unique needs, regulatory environments, and buying cycles
• Exceptional ability to translate complex technical capabilities into clear, concise, and compelling value propositions and externally-facing assets
• Outstanding leadership and management skills, with a track record of building, mentoring, and inspiring high-performing product marketing teams
• Superior project management abilities, capable of orchestrating numerous complex initiatives simultaneously across multiple teams
• Comfortable and effective operating in highly ambiguous, fast-paced, and rapidly evolving environments
• Strong executive presence and presentation skills, with the ability to educate, influence, and inspire diverse audiences, from internal teams to large conference audiences

Responsibilities

• Lead and mentor our high-performing Product Marketing team, driving the development of state-of-the-art value propositions for Glia's innovative solutions
• Craft compelling and differentiated positioning and messaging that clearly articulate Glia's unique value in the competitive AI and customer interactions market
• Deeply understand market trends, competitive dynamics, and customer needs, using these insights to develop sophisticated buyer journeys and inform product strategy
• Empower our Sales teams with comprehensive enablement, including high-impact sales tools, battle cards, presentations, and compelling marketing collateral that clearly convey our platform's advantages
• Collaborate closely with Marketing and GTM Strategy teams to design and execute integrated marketing programs that drive pipeline and accelerate revenue growth
• Serve as the internal and external expert on the competitive landscape, market trends, and customer insights within the CCaaS, AI, and financial services sectors
• Work cross-functionally with senior leadership across Product, Sales, and Marketing to develop and implement effective strategies and programs that achieve ambitious business goals
• Contribute to other strategic initiatives across the company

Benefits

• Competitive salary and stock options
• Professional development support (trainings, courses, conferences, books, etc)
• Access to all the latest tools and equipment you’ll need
• Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)