Contract Manager

Summary

Join SharkNinja as a 3PL Contract Manager in a remote role requiring daily travel to warehouses in Corby, Northampton, and Sheffield. You will work closely with various teams to improve service and operational activities with our 3PL provider. Key responsibilities include analyzing data, managing daily operations, ensuring timely reporting, and identifying cost reduction initiatives. Success hinges on managing external relationships and achieving key performance indicators (KPIs). The role demands strong analytical and communication skills, experience leading teams in a logistical environment, and a commitment to continuous improvement.

Requirements

• Proven track record of leading teams in a logistical environment and work in a fast-paced environment where continuous innovation is desired
• Commitment to learning and expanding professional and technical knowledge
• Seasoned analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others
• Willingness to be hands on with workload
• Ability to dive deep in understanding the product, our business, and the competitive landscape

Responsibilities

• Analyze data: Evaluate 3PL performance metrics to ensure delivery of all metrics within the 3PL agreements, implement documented root cause failure analysis and action plans to drive improved performance on a daily, weekly and monthly basis
• Ensure 3PL operational resources are in place to meet business forecast requirements
• Manage day to day operations ensuring that service and operational activities are delivered on time
• Ensure all 3PL service reporting is issued in line with agreed timescales
• Monitor storage utilization across the 3PL and requirements to ensure storage requirements are in place to meet forecast requirements
• Communicate resource and storage plans to internal stake holders to ensure continuation in business performance and delivery of the most optimum cost
• Identify and deliver cost reduction initiatives that drive continued improvement in operating cost per case
• Ensure the accuracy of 3PL invoices through the validation and reconciliation of invoices related to all operational activities
• Drive improved inventory accuracy across the 3PL, enforcing system hygiene, reduction in inventory loss and adherence to cycle / PI counts
• Audit KPI performance ensuring accuracy of liability coding
• Review 3PL SOPs on an annual basis and audit compliance to these standards
• Identify and implement continuous improvement and cost saving initiatives
• Support IT developments which impact and involve the 3PL
• This role with require weekly attendance at the 3PL depots

Preferred Qualifications

The ideal candidate should be based in a commutable distance to these locations