Account Executive

Summary

Join ButterflyMX as an Account Manager and expand our footprint with existing clients by showcasing the benefits of our expanding product suite. You will manage and grow a portfolio of accounts, serving as the primary point of contact for upsell and cross-sell opportunities. Cultivate strong relationships with key stakeholders, proactively identify upselling and cross-selling opportunities, and collaborate with internal teams to resolve customer issues. Work closely with the sales team to ensure smooth onboarding and retention, monitor customer usage and satisfaction metrics, and prepare regular performance reports. Stay updated on industry trends and contribute to overall sales strategy. Proven experience leveraging AI tools is crucial.

Requirements

Proven experience with leveraging AI tools in both professional and personal settings

Responsibilities

• Manage and grow a portfolio of existing customer accounts, serving as the primary point of contact for all upsell and cross sell opportunities
• Cultivate and foster strong relationships with key stakeholders within client organizations
• Proactively identify opportunities for upselling and cross-selling ButterflyMX products and services to existing clients
• Collaborate with internal teams to address and resolve customer issues and inquiries in a timely manner
• Work closely with the sales team to ensure smooth customer onboarding and retention
• Monitor and analyze customer usage and satisfaction metrics to identify trends and potential areas of improvement
• Prepare and deliver regular reports on account performance and progress
• Stay up-to-date with industry trends and developments to provide strategic insights and recommendations to clients
• Participate in sales meetings and contribute to the overall sales strategy and goals

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays, 25 PTO days
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance