Account Executive

Summary

Join Hootsuite as an Account Executive to develop and close new business with small to medium-sized businesses in key South Asian markets. You will work in a fast-paced sales environment, collaborating with inbound lead generation teams to help prospective customers choose Hootsuite. This remote-first role, open to applicants in India, involves achieving individual quota targets, providing customer value, and managing the sales cycle from prospecting to onboarding. You will deliver product presentations, consult with internal stakeholders, and engage with existing customers to maximize account value. Reporting to the Regional VP, Sales APAC, this role requires strong sales skills and a customer-focused approach.

Requirements

• 1-3 years of B2B software/SaaS sales experience OR 1+ years of lead generation/business development representative experience in SaaS
• Proven ability to achieve or exceed assigned quotas
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling)
• Experience building/executing on assigned account/territory plans
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up

Responsibilities

• Successfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targets
• Provide customer value from the prospecting stage to completion of sale. Prepare, organize and structure your sales processes throughout the end to end sales cycle
• Partner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on social
• Deliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goals
• Consult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding
• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media
• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products
• Perform other related duties as required

Preferred Qualifications

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected

Benefits

This is a remote-first role and is open to applicants located anywhere in India